Anderson Brookes Ltd is a limited company registered in England and Wales under company number: 04213701 having our registered office at First Floor, Fairclough House, Church Street, Adlington, Chorley PR7 4EX.
We are registered with the Information Commissioner’s Office (ICO); our ICO registration reference number is Z5595675. We will be the ‘data controller’ for the purposes of data protection laws in relation to any personal information we hold about you.
Please address any queries regarding data protection matters to our Information Officer, Neil Batty, on 01204 255 051 (telephone), neil@andersonbrookes.co.uk (email), or by writing to the above address.
To provide you with our services, we will need to process your personal information (data). The purpose of this privacy notice is to confirm what we will do with your information and to explain your legal rights under the General Data Protection Regulations (GDPR) and other data protection laws which may apply.
What information do we collect about you?
We will need to collect personal information about you in order to provide our services. This information will include your:
Name
Date of birth
Address (business and personal)
Telephone number(s)
Email address
Financial details
Details of assets/liabilities
We may also need to collect other details about you that are relevant to the work you want us to do.
Lawful basis for processing your data
Data protection legislation says that we must have a valid lawful basis for processing your data. The lawful bases for processing your data are set out in Article 6 of the GDPR. In most cases, we will only process your personal data:
If it is necessary for us to perform duties under a contract we have with you, or because you have asked us to take specific steps before entering into a contract;
If it is necessary for us to comply with the law (not including contractual obligations); or
If it is necessary in the legitimate interests of this firm or a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.
If none of the above reasons apply, we may ask for your specific permission (consent).
In rare instances, we might also need to collect and process more sensitive or ‘special category’ data. We will only collect or process this data if it is essential for us to be able to provide you with services. If we need any special category data, we will ask you for specific written permission to process this type of information, and tell you why and how it will be used.
If we collect data about you from a third party, we will tell you what that information is and where it has come from (unless you already have that information, the law says we can’t, or it is confidential). If the information is wrong or incomplete, you are entitled to ask us to correct it.
If it is otherwise legal, we may use your details to contact you with information about services we think may interest you. You can tell us at any time not to send you these messages.
Consent
If we have asked for your consent to have and process your personal information, you can withdraw that consent at any time by contacting Neil Batty on 01204 255 051, neil@andersonbrookes.co.uk, or by writing to First Floor, Fairclough House, Church Street, Adlington, Chorley PR7 4EX. This will not affect any processing of your data that was done prior to you withdrawing your consent.
If you want to withdraw your permission for receiving marketing communications, you can do so using the same contact methods.
Children
We do not usually process personal information relating to children (under 13 years of age). If we do, we will request permission from the child’s guardian. If the child is over 13 years, we will request the child’s own permission.
Sharing your information
It may be necessary to pass on your personal information to other people or organisations to provide our services. This may include:
Licensed insolvency practitioners
Your creditors, bank, and HMRC
Solicitors acting on your behalf
Surveyors and agents involved in asset valuation
Other advisers such as accountants
Courts/court representatives
Regulatory authorities such as the FCA and ICO
Wherever possible, we will share your information on a confidential basis. If we sell our business or go through a reorganisation, personal data may be transferred to the new owner.
Use of Cookies
We use cookies and similar technologies on our website to enhance your experience, understand how visitors use our site, and support certain functionality, such as remembering your preferences.
Cookies are small text files placed on your device. Some cookies are essential for the operation of the site, while others are used for analytics, performance monitoring, or marketing purposes. You can choose to accept or reject non-essential cookies through our cookie consent banner.
You can change or withdraw your consent at any time by clicking the “Manage Consent” link in the footer of our website.
For more information about the cookies we use, including their purpose and duration, please refer to the cookie preferences panel or contact us at info@andersonbrookes.co.uk.
Our Group Companies
We may share your data within the Anderson Brookes Group. Use of your data by other companies in the group will also follow this privacy notice. These currently include:
Anderson Brookes Insolvency Practitioners Ltd
Licensed insolvency practice
Registered Office: First Floor, Fairclough House, Church Street, Adlington, Chorley PR7 4EX
Anderson Brookes Financial Services Ltd
Support services relating to debt advice and insolvency
Registered Office: First Floor, Fairclough House, Church Street, Adlington, Chorley PR7 4EX
Transferring your information outside the UK
It is extremely unlikely we will need to transfer your personal data to another country. If we do, we will notify you and discuss it beforehand.
How long do we keep your information?
We retain data only for as long as necessary. Retention depends on the type of data, the services provided, and legal or regulatory requirements. Some personal data may be kept after work is completed to meet legal obligations or future reference.
Your rights
As a ‘data subject’ under the GDPR, you have the right to:
Be informed about how your data is used
Access your personal data
Have inaccurate or incomplete data corrected
Request erasure of your data (‘right to be forgotten’)
Restrict how your data is processed
Port your data to another provider
Object to certain types of data use (e.g. direct marketing)
Object to automated decision-making or profiling
Subject Access Requests
You can request access to your data by contacting our Information Officer:
Neil Batty, Information Officer
First Floor, Fairclough House
Church Street, Adlington
Chorley PR7 4EX
01204 255 051
neil@andersonbrookes.co.uk
You must provide two forms of ID showing name, date of birth, and address.
For third-party requests, we will also require proof of authority (e.g. power of attorney or parental responsibility).
If your request relates to data involving others, we may redact or seek consent before sharing.
Complaints
If you’re unhappy with how your data is handled, contact:
Neil Batty
Information Officer
First Floor, Fairclough House
Church Street, Adlington
Chorley PR7 4EX
neil@andersonbrookes.co.uk
01204 255 051
Or raise a complaint directly with the ICO:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
www.ico.org.uk/concerns/handling
0303 123 1113 or 01625 545 745